F.A.Q. & Troubleshooting
- I've followed the integration guide and my integrated content wont display
- Does your installation package come with a custom skin to my store's theme?
- Why do the “As low as” prices for products match the prices without the points discount, and the number of points using indicates “No Points”
- What is your privacy policy?
- I created a shopping cart redemption rule but I don't see the interface in my cart
- What Is MageRewards IIR?
- I created a catalog redemption rule but I don't see the redemption selector on any of my products
- How can I get the amount of points you can earn for buying a product using code?
- What versions of Magento is MageRewards compatible with?
- Adding a Learn More link after Earning Block in Product Info Page
- Is there an installation manual available if we would prefer to install the software ourselves?
- Magento is unable to load MageRewards templates
- Can MageRewards be set-up with only certain web sites within one Magento installation?
- I integrated MageRewards but I don't see the content
- I tagged a product and didn't receive points for it.
- How do I let customers share points between multiple web-sites?
- Can ST Reward Customers for Completing Tasks Related to Applications Outside the Magento System?
- If the order was placed in the back-end admin panel (over the phone or something) would the customer still earn the points they are entitled to?
- My customer earned points but can't use them
- Shopping cart column headers do not match up to shopping cart item column cells