F.A.Q. & Troubleshooting
- If the order was placed in the back-end admin panel (over the phone or something) would the customer still earn the points they are entitled to?
- Why is the Referral Status column for customers not updating on the Customer Referrals screen?
- How can I import MageRewards affiliate referrals into the database?
- Will you resolve module conflicts on my store?
- How do I know if MageRewards is slowing down my store or using up too much memory?
- Point Optimizer does not show on the product listing pages
- I tagged a product and didn't receive points for it.
- How do we setup a redemption rule to only allow full purchases, not "money off" purchases.
- My customer earned points but can't use them
- I setup a rule with a category filter to certain categories, but now it doesn't show for any category.
- MageWorx SeoSuite
- XAuIt_Eurovat
- Can I charge users to use MageRewards?
- What is your privacy policy?
- Adding a Learn More link after Earning Block in Product Info Page
- Installation could not be completed due to an unknown error
- Configuration Integrated Content
- I'm not seeing the rewards side box in my store
- How many stores can I use MageRewards on?
- How would a cart with a Grand Total of $0.00 with redemptions work?