F.A.Q. & Troubleshooting
- Does a user (with an account) have to first log into their account before they can apply their earned points, or can they apply the points during the checkout process when they log in?
- I see no products in the customer account "redeem your points" block.
- What is your privacy policy?
- I created a shopping cart redemption rule but I don't see the interface in my cart
- What Is MageRewards IIR?
- How can I get the amount of points you can earn for buying a product using code?
- Adding a Learn More link after Earning Block in Product Info Page
- Can I hide the points earned and points spent captions in the checkout totals for a website?
- Magento is unable to load MageRewards templates
- I tagged a product and didn't receive points for it.
- How would a cart with a Grand Total of $0.00 with redemptions work?
- Can you have products that can only be bought with points of credits, but can be seen by the non-members?
- My customer earned points but can't use them
- Shopping cart column headers do not match up to shopping cart item column cells
- Does MageRewards have any special requirements for Magento upgrades?
- I setup a rule with a category filter to certain categories, but now it doesn't show for any category.
- How can I import MageRewards affiliate referrals into the database?
- My shopping cart row columns are offset from my headers after enabling/installing MageRewards.
- I'm not seeing the points optimizer in the catalog listing pages
- Why do the “As low as” prices for products match the price without the points discount, and the number of points using indicates “No Points”?