F.A.Q. & Troubleshooting
- Is there an installation manual available if we would prefer to install the software ourselves?
- Magento is unable to load MageRewards templates
- I sent points to a friend but nothing happened
- Is MageRewards installable via Magento Connect?
- If the order was placed in the back-end admin panel (over the phone or something) would the customer still earn the points they are entitled to?
- Why is the Referral Status column for customers not updating on the Customer Referrals screen?
- What are the ways I can return a percentage % of the value to customers?
- In product view the amount of points is printed many times when using the slider
- MageRewards Account Security
- Unable to install extension, the following paths need to be writable...
- Does MageRewards have Facebook/Twitter integration?
- Rule Labels
- Can I hide the points earned and points spent captions in the checkout totals for a website?
- Ultimo Theme - "You will spend / you will earn" captions not showing at cart total block and onepage order review.
- I integrated MageRewards but I don't see the content
- How do I let customers share points between multiple web-sites?
- How do we setup a redemption rule to only allow full purchases, not "money off" purchases.
- I'm an existing MageRewards user, do I need to sign up for a new plan?
- I setup a rule with a category filter to certain categories, but now it doesn't show for any category.
- How do I assign unique birthday templates to specific stores?