F.A.Q. & Troubleshooting
- Will customers get signup points if the store administrator creates their account during an order?
- Cannot connect MageRewards Account from Magento Admin but can log in at Platform sites
- I cannot see my previous account anymore. Is that gone?
- Can you disable/enable earning and/or redeeming points for specific customer groups and/or web-sites?
- I created a catalog redemption rule but I don't see the redemption selector on any of my products
- Integration has been completed, and slider does work with guest redemptions enabled
- How can I get the amount of points you can earn for buying a product using code?
- FME FAQs and Product Questions
- Does MageRewards have multi-level referral capabilities?
- MageRewards Configuration
- My shopping cart column headers are off from the content after installing MageRewards
- Why do the “As low as” prices for products match the price without the points discount, and the number of points using indicates “No Points”?
- Points Currency Section - Image Path
- Is there an installation manual available if we would prefer to install the software ourselves?
- Webshopapps Invoicing
- How do I know that my customer information is protected with my account?
- Road Map
- Discount from cart spending rule didn't applied after placing order using SagePay
- I see no products in the customer account "redeem your points" block.
- What versions of Magento is MageRewards compatible with?