MageRewards Knowledgebase
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F.A.Q. & Troubleshooting

  • Will MageRewards integrate with my group buying site?
  • SUMOHeavy Ordercomment
  • Will customers get signup points if the store administrator creates their account during an order?
  • I cannot see my previous account anymore. Is that gone?
  • Can I disallow using points on a product until the customer has enough points?
  • Integration has been completed, and slider does work with guest redemptions enabled
  • Is there an installation manual available if we would prefer to install the software ourselves?
  • Does MageRewards have multi-level referral capabilities?
  • How does my store communicate with my MageRewards account?
  • MageRewards Configuration
  • Cannot connect MageRewards Account from Magento Admin but can log in at Platform sites
  • I'm an existing MageRewards user, do I need to sign up for a new plan?
  • My shopping cart column headers are off from the content after installing MageRewards
  • Points Currency Section - Image Path
  • Can you disable/enable earning and/or redeeming points for specific customer groups and/or web-sites?
  • I created a catalog redemption rule but I don't see the redemption selector on any of my products
  • How do I know that my customer information is protected with my account?
  • Road Map
  • Discount from cart spending rule didn't applied after placing order using SagePay
  • MageRewards Account Security
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Categories

  • Announcements
  • Basics
  • Installation & Customization
  • Admin User Guide
  • Shopper User Guide
  • F.A.Q. & Troubleshooting
  • Tips, Tricks, & Other Resources
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