F.A.Q. & Troubleshooting
- SUMOHeavy Ordercomment
- Will customers get signup points if the store administrator creates their account during an order?
- Cannot connect MageRewards Account from Magento Admin but can log in at Platform sites
- I cannot see my previous account anymore. Is that gone?
- Can you disable/enable earning and/or redeeming points for specific customer groups and/or web-sites?
- I created a catalog redemption rule but I don't see the redemption selector on any of my products
- How can I get the amount of points you can earn for buying a product using code?
- Does MageRewards have multi-level referral capabilities?
- MageRewards Configuration
- My shopping cart column headers are off from the content after installing MageRewards
- Why do the “As low as” prices for products match the price without the points discount, and the number of points using indicates “No Points”?
- Points Currency Section - Image Path
- Webshopapps Invoicing
- How do I know that my customer information is protected with my account?
- Road Map
- Discount from cart spending rule didn't applied after placing order using SagePay
- I see no products in the customer account "redeem your points" block.
- What versions of Magento is MageRewards compatible with?
- Can earned points be applied to an entire order during checkout, or do they have to specify what product(s) they want to apply points to before they go through the checkout process?
- Is there an installation manual available if we would prefer to install the software ourselves?