F.A.Q. & Troubleshooting
- How do I check if an order item is points-only?
- I don't see the catalog redemptions in the catalog
- Approving points on invoice for PayPal
- Rule Labels
- What are my alternatives to custom development of MageRewards?
- Can you disable/enable earning and/or redeeming points for specific customer groups and/or web-sites?
- Do I have to purchase multiple subscriptions for multiple websites or stores?
- Ultimo Theme - "You will spend / you will earn" captions not showing at cart total block and onepage order review.
- What happens when a person checks out as a guest? Will the application 'remember' that persons email address and rewarded points and associate those points to their account if they sign up for one on a second or third order?
- Can I purchase MageRewards installation or support separately?
- Point Optimizer does not show on the product listing pages
- I'm an existing MageRewards user, do I need to sign up for a new plan?
- Road Map
- Master Password Incompatibility
- In product view the amount of points is printed many times when using the slider
- MageRewards Account Security
- If I install a newer version of MageRewards will previously resolved issues need to be fixed again?
- Does MageRewards have Facebook/Twitter integration?
- I created a catalog redemption rule but I don't see the redemption selector on any of my products
- I cannot see my previous account anymore. Is that gone?