Why is the Affiliate/Referral customer not earning points when referring other users?

Make sure that if you have enabled Magento's feature "Persistent Shopping Cart" ( under Admin Panel > System > Configuration > Persistent Shopping Cart > Enable Persistence > YES ), you don't disable "Clear Persistence on Log Out" by setting this to "No".

NOTE: If Magento's feature "Persistent Shopping Cart" is disabled, the affiliate/referral customer will always earn points when referring other users.

Still need help? Get Help Get Help