Customizing MageRewards Email Templates

Similar to native Magento functionality, MageRewards will send out emails to customers when certain events occur. These are called  Transactional Emails and they are entirely managed thorough Magento's Transactional Email system. You can access the Magento's Transactional Emails in the Admin Panel under the System menu.

Out of the box, all Magento and MageRewards emails come with a default basic design. Unless an administrator adds a custom template to the Transactional Emails list, the default emails will be sent out to customers.

Adding Customized Templates

To modify the content and design of a default template, start by adding a new template in the Transactional Emails page:

Next, you'll get to pick which template it is that you'd like to customize. You can also pick the local to be used. Load the right combination:

Finally, you may specify an internal name, a public subject, exact contents and styling for your new template with the ability to preview the new template:

Don't forget to save when you're done!

List of MageRewards Templates

Here is a full list of email templates and variables. Below are some examples.

Customer Referral Invitation

Sent when a customer sends a referral invitation to their friend from the  My Referrals section under My Account.
Go to  System > Configuration > MageRewards Rewards > Referral Program and change the templates to your own custom-built ones:

Customer Referral New Earnings Notification

Sent when a referral receives points through some action carried out by their referrer.
Go to  System > Configuration > MageRewards Rewards > Referral Program and change the templates to your own custom-built one similar to the screenshot above.

MageRewards - Birthday Points

Sent when a customer's birthday occurs only if a  points rule has been created and enabled for this event.
Go to  System > Configuration > MageRewards Rewards > Birthday Emails and change the templates to your own custom-built one:

MageRewards - Generic Milestone Notification

This is the template used for most  milestone based rules.
You can configure different templates for specific milestone rules.  Go to  System > Configuration > MageRewards Rewards > Milestone Rules to set these up: 

MageRewards - Inactivity Notification

Sent when an  inactivity milestone is reached by a customer if such a rule has been defined.
Go to  System > Configuration > MageRewards Rewards > Milestone Rules and change the template to your own custom-built one similar to the screenshot above.

MageRewards - Points Expiry Notice

These emails are sent off as warning notifications if a points expiry has been defined.
There's two templates (Warning #1) and (Warning #2) which you can send out at different times before the expiry.
Go to  System > Configuration > MageRewards Rewards > Points Balance Expiry and change the templates to your own custom-built ones:

MageRewards - Points Summary Statement

These emails belong to the  Points Summary Emails feature when it's enabled.
Go to System > Configuration > MageRewards Rewards > Point Summary Emails to enable the feature and change the template into your own custom built one:

MageRewards - Send Points to a Friend - Invitation

If a customer attempts to  send points to a friend who isn't subscribed to your store, an invitation email is sent out.

Go to  System > Configuration > MageRewards Rewards > Display Settings to turn the feature on or off and specify custom email templates for it as per the screenshot below.

MageRewards - Send Points to a Friend - Notification

If a customer  sends points to a friend who is subscribed to your store, they will receive this notification.
Go to  System > Configuration > MageRewards Rewards > Display Settings to turn the feature on or off and specify custom email templates:

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